Grading stars and what they mean

The Tourism Grading Council of South Africa (TGCSA) is the official government organisation that carries out quality assurance on behalf of South African Tourism.

TGCSA defines a backpackers hostel as an accommodation establishment that provides communal facilities, including dormitories. They may, however, offer a range of alternative sleeping arrangements. Backpacker hostels only cater for the travelling public

If a backpacker hostel has a grading, this is what the stars mean:

Stars are reviewed every 12 months to ensure that standards are maintained.

If you are unhappy with a graded backpacker hostel that you stayed at, you can lodge a complaint with the Tourism Grading Council.  Click here for more info.